ABOUT US

Since 2020, Pliant has been on a mission to rethink credit cards and empower companies to grow by providing a smart way to pay that scale with their business. With our app and API-based solutions, Pliant allows companies to issue physical and virtual credit cards, automate payment processes, track spending, and seamlessly integrate these data into their finance stack.

Pliant is growing quickly. With our expansion into 25 international markets, we believe that people, passion, and diversity are the key ingredients to our future success. Our growing team of 100+ Plianteers come from 25 nationalities and work remotely or in a hybrid environment from our headquarters in the heart of Berlin. And we’re looking for more talented and committed people to join us on our journey!

We are currently looking for an IT Support / TechOps Specialist (m/f/d) to join our team! This role will be a hybrid position based in Berlin.

WHAT YOU’LL DO

• Daily contact with your colleagues to ensure that IT is supporting their work in the most efficient way
• Troubleshooting problems with users’ workstations
• Troubleshooting problems with various SaaS tools
• Procurement of hardware and software
• Teaching and mentoring your colleagues on how to use various tools
• Onboarding and offboarding of employees
• Ensuring the business is fully protected with antivirus, firewalls, latest updates, etc.

WHAT YOU’LL BRING

• Overwhelming desire to get shit done
• Dopamine spikes from helping your colleagues
• Aversion of monotonous tasks and willingness to automate as much as possible
• Fluent English, other EU languages is a plus
• Fundamental knowledge of IT Support and experience in IT Service Management
• Familiarity with all major operating systems (Mac, Windows, Linux, iOS, Android)
• Knowledge of hardware and networking
• Experience managing assets and inventory
• Understanding of how to do everything above efficiently in a remote environment

NICE TO HAVE

• Experience with managing Google Workspace, Atlassian tools, Slack, etc
• Experience with Terraform or any other IaC tool
• Knowledge of administrative systems, including identity and access management, mobile device management
• Knowledge of setting up and managing conference equipment
• Familiarity with security standards and certification processes (such as ISO 27001)

WHAT WE OFFER

• The opportunity to work in a growing team with big responsibilities that thrives on a strong exchange of knowledge and excellence
• Attractive remuneration
• Your choice of preferred OS, Windows or Mac
• Flat hierarchy and transparent communication in a relaxed, professional atmosphere
• Opportunity to develop your talent in a dynamic team with ambitious goals
• Flexibility and possibility to work remotely
• Monthly mobility benefit
• Wellhub Membership
• Company card with a monthly allowance for lunches, coffee, etc. with co-workers