ABOUT US

Since 2020, Pliant has been on a mission to rethink credit cards and empower companies to grow by providing a smart way to pay that scale with their business. With our app and API-based solutions, Pliant allows companies to issue physical and virtual credit cards, automate payment processes, track spending, and seamlessly integrate these data into their finance stack.

Pliant is growing quickly. With our expansion into 25 international markets, we believe that people, passion, and diversity are the key ingredients to our future success. Our growing team of 150+ Plianteers come from 35 nationalities and work remotely or in a hybrid environment from our headquarters in the heart of Berlin. And we’re looking for more talented and committed people to join us on our journey!

ABOUT THE ROLE

As our (Senior) Revenue Operations Manager (m/f/d) you will be at the strategic core of our go-to-market engine. You’ll directly report to our VP Growth and partner closely with Sales, Marketing, and Customer Success to design, implement, and refine processes that drive revenue growth. With your analytical mindset, you’ll identify operational inefficiencies, propose data-driven solutions, and orchestrate seamless execution to fuel scalable success.

WHAT YOU’LL DO

• AI Enablement: Identify opportunities to integrate AI capabilities into existing systems and processes and create efficiency gains. Use AI technologies to automate tasks, gain insights from data and make more informed decisions.
• Process Optimization: Design and refine end-to-end processes—from lead acquisition to customer lifecycle management - ensuring efficiency, transparency, and alignment across all revenue-generating functions.
• Data & Analytics: Establish reporting frameworks, monitor KPIs, and deliver actionable insights that inform strategic decision-making. Manage CRM data integrity and ensure accurate forecasting.
• Revenue Strategy & Planning: Collaborate with cross-functional teams to set revenue targets, develop forecasts, and manage pipelines that reflect our ambitious growth objectives.
• Technology Stack Management: Evaluate, implement, and maintain tools and platforms that support Marketing, Sales, and Customer Success teams (e.g., CRM, Growth automation, BI tools).
• Cross-Functional Collaboration: Partner with Sales, Marketing, Finance, and Customer Success leaders to streamline handoffs, harmonize data flows, and optimize the customer journey.
• Performance Optimization: Identify bottlenecks or gaps and champion continuous improvement projects to elevate team performance and revenue attainment.
• Leadership & Mentoring (Senior-level): Guide junior team members, champion best practices, and foster a results-driven, collaborative culture.

WHAT YOU’LL BRING

• Experience: 3–5+ years (5–7+ for Senior-level) in Revenue Operations, Sales Operations, or similar roles within a high-growth B2B environment—preferably in FinTech or SaaS.
• Hands-On: You are an entrepreneurial person who is hands-on, likes to take on responsibility right from the start and drive your own projects forward.
• Analytical Mindset: Proficient in leveraging data to drive strategy, with a track record of building and interpreting performance dashboards, pipeline forecasts, and funnel metrics.
• Technical Savvy: Hands-on experience with CRMs (HubSpot), revenue automation tools, analytics platforms, and related RevOps technology stacks.
• Process & Project Management: Demonstrated success in fast paced environments, process design, optimization, and cross-functional project leadership.
• Strategic Thinker: Ability to balance big-picture strategy with operational detail, maintaining a focus on both immediate execution and long-term goals.
• Communication & Collaboration: Exceptional stakeholder management, presentation, and interpersonal skills; fluent in English.

What We Offer

• The opportunity to work in a growing team with big responsibilities that thrives on a strong exchange of knowledge and excellence
• Attractive remuneration
• Your choice of preferred OS, Windows or Mac
• Flat hierarchy and transparent communication in a relaxed, professional atmosphere
• Opportunity to develop your talent in a dynamic team with ambitious goals
• Flexibility and possibility to work remotely
• Monthly mobility benefit
• Wellhub Membership
• Company card with a monthly allowance for lunches, coffee, etc. with co-workers