ABOUT US

Since 2020, Pliant has been on a mission to rethink credit cards and empower companies to grow by providing a smart way to pay that scale with their business. With our app and API-based solutions, Pliant allows companies to issue physical and virtual credit cards, automate payment processes, track spending, and seamlessly integrate these data into their finance stack.

Pliant is growing quickly. With our expansion into 30 international markets, we believe that people, passion, and diversity are the key ingredients to our future success. Our growing team of 170+ Plianteers come from 35 nationalities and work remotely or in a hybrid environment from our headquarters in the heart of Berlin. And we’re looking for more talented and committed people to join us on our journey!

ABOUT THE ROLE

🚀 Are you an aspiring engineer, developer, or tech enthusiast based in Cyprus looking to make a significant impact in the fintech sector?

💳 Keen on diving deep into real-time transaction monitoring, payment flows, and automation?

🔍 Seeking a challenging, high-impact role in a dynamic and fast-paced environment?

Join us as a Freelancer, fully remote based in Cyprus - Technical On-Call Specialist (Fintech Operations & Card Payments) *Cyprus* (m/f/d) and play a crucial role in optimizing and safeguarding global payment operations. This is your chance to engage deeply with the fintech world, focusing on technology, payments, and financial operations at a leading fintech company specializing in card payments and Cards-as-a-Service (CaaS).

Working hours:

Fridays: 12:00 – 20:00 CET

Saturdays & Sundays: 09:00 – 17:00 CET

Mondays: 08:00 – 12:00 CET

Other 12h to allocate in 2 shifts between Mon-Fri

WHAT YOU’LL DO

Incident Detection & Real-Time Monitoring:

• Monitor live payment transactions and APIs, identifying and responding to anomalies in real time.
• Investigate and analyze payment issues like failures, delays, and unexpected declines using detailed logs and dashboards.
• Work collaboratively with developers to pinpoint and resolve bugs impacting payment systems.

Payment Processing & Automation:

• Streamline and enhance payment workflows, contributing to the automation of reconciliation and reporting processes.
• Oversee the execution of card payments, ensuring accuracy, compliance, and smooth processing of authorizations and settlements.
• Assist in the implementation of automated tools to support the engineering team.
• Collaborate with product and other departments to improve operational efficiency and scalability.

Data-Driven Problem Solving & Reporting:

• Utilize SQL, Python, or other programming tools to extract, analyze, and report on payment data.
• Engage with finance, compliance, and risk teams to maintain and ensure adherence to regulatory standards.

Ticket Management & DevOps Collaboration:

• Manage, log, and track incidents efficiently using tools like Jira (incl. Jira Ticketing architecture).
• Facilitate effective communication and collaboration with developers and operations teams to enhance process automations.

WHAT YOU’LL BRING

Technical Proficiency:

• Strong foundational skills in SQL, Python, or other scripting languages; experience in debugging and automating reports is highly desirable.
• Basic Java or other additional coding knowledge and experience is an advantage.
• Knowledge of development life-cycle (SDLC)
• A basic knowledge in payment APIs, financial transactions, and real-time monitoring tools.
• Prior experience with data analysis, error logs, or DevOps tools, either from academic projects or previous employment.

Industry Knowledge:

• A basic to intermediate understanding of payments, banking, or reconciliation workflows.
• Familiarity with fintech systems and how payment flows are managed.
• Basic knowledge of card payments infrastructure and card schemes.
• Experience in fintech or banking industry is a plus.

Problem-Solving & Curiosity:

• Excellent analytical abilities with a structured approach to problem-solving.
• Keen to learn and understand the intricate details of fintech systems and operations.
• Ability to work and deliver results independently as a role is shift based.

Communication & Ownership:

• Effective communicator capable of translating technical data into clear, actionable insights and collaborating with non-technical teams.
• Independent and proactive, ready to take responsibility for critical monitoring and operational tasks.

WHAT WE OFFER

• The opportunity to work in a growing team with big responsibilities that thrives on a strong exchange of knowledge and excellence
• Attractive remuneration
• Flat hierarchy and transparent communication in a relaxed, professional atmosphere
• Opportunity to develop your talent in a dynamic team with ambitious goals