ABOUT US

Pliant is a European fintech specialising in B2B payment solutions. Our modular, API-first platform helps businesses streamline spending, improve cash flow, and integrate payments into their financial workflows. Designed for industries with complex payment needs, such as travel and fleet, Pliant enables greater efficiency, control, and profitability.

We serve two primary customer segments:

• Companies looking to optimise operational processes through intuitive apps and APIs, gaining control, automation, and financial flexibility through extended credit lines.
• Businesses such as financial software platforms, ERP providers, and banks that want to launch or enhance their credit card offerings using Pliant’s embedded finance and white-label solutions.

Founded in 2020 and headquartered in Berlin, Pliant supports over 4,000 businesses and more than 20 partners globally. As a licensed e-money institution (EMI), we issue Visa-powered credit cards in 11 currencies across more than 30 countries, helping companies streamline and simplify payments.

Learn more at
www.getpliant.com

ABOUT THE ROLE

We are a regulated Electronic Money Institution (EMI) operating across Europe and supervised by the Finnish Financial Supervisory Authority (FIN-FSA).

We are looking for an Outsourcing & Vendor Manager (m/f/d) to take ownership of the oversight of outsourcing arrangements, reliance models and vendors across the organisation.

The role sits within the Risk Management function (2LoD), reports to the Head of Risk Management and is responsible for maintaining a compliant outsourcing and third-party risk framework in line with EBA Guidelines on Outsourcing, DORA and local supervisory expectations.

This is a hands-on role with strong exposure to regulatory governance, operational resilience and vendor risk management in a growing fintech environment.

WHAT YOU’LL DO

Outsourcing & Third-Party Governance (2LoD)

• Act as the second line owner for outsourcing, and third-party risk oversight
• Support compliance in the reliance framework
• Assure that policies, procedures and templates are up to date
• Ensure outsourcing and reliance arrangements are properly classified, documented and approved
• Provide independent challenge and supervision of first-line outsourcing and vendor processes
• Support risk reporting and internal governance committees

Vendor & Outsourcing Lifecycle

• Oversee onboarding of new vendors, outsourcing arrangements
• Support Compliance with onboarding of new reliance partners and oversight
• Coordinate due diligence and risk assessments with internal stakeholders
• Track documentation, approvals and risk reviews
• Support periodic vendor reviews and renewals
• Perform sample testing and quality reviews of outsourcing and reliance partners
• Assist with offboarding and exit tracking

Outsourcing Register & DORA

• Maintain and update the central outsourcing and third-party register
• Support preparation and maintenance of the DORA Register of Information
• Ensure data quality and completeness
• Support regulatory reporting and supervisory information requests

Audit, Monitoring and Governance

• Support mapping of critical vendors and external dependencies
• Support internal and external audits related to outsourcing, reliance and vendor risk
• Contribute to monitoring plans and thematic reviews
• Prepare management information, dashboards and risk insights
• Support training and awareness initiatives for first-line teams
• Support documentation of exit strategies and contingency plans

Stakeholder Coordination

• Coordinate with Risk, Compliance, IT, Legal, Finance and business teams
• Support internal stakeholders in following outsourcing procedures
• Support training and awareness initiatives on outsourcing and vendor governance

WHAT YOU’LL BRING

• Bachelor’s degree in Business, Finance, Risk, Law, IT or similar
• 2–5 years of experience in one or more of :
  • Risk management
  • Third-party or vendor risk management
  • Consulting or audit in financial services/tech
  • Operations in a regulated fintech or financial institution
• Strong interest in outsourcing, vendor risk and operational resilience
• Basic knowledge (or willingness to learn) of:
  • EBA Outsourcing Guidelines
  • DORA
  • Third-party risk management
• Strong organisational and coordination skills
• Detail-oriented and structured working style
• Ability to manage documentation and spreadsheets
• Good communication skills
• Fluent in English (Finnish is a plus but not required)

WHAT WE OFFER

• The opportunity to work in a growing team with big responsibilities that thrives on a strong exchange of knowledge and excellence
• Attractive remuneration
• Flat hierarchy and transparent communication in a relaxed, professional atmosphere
• Opportunity to develop your talent in a dynamic team with ambitious goals
• Flexibility and possibility to work remotely
• Company card with a monthly allowance for lunches, coffee, etc. with co-workers

At Pliant, we believe diversity and inclusion are essential to building not only an innovative product but also an exceptional experience for both our customers and our team. This commitment begins with our hiring process—we welcome individuals of all racial and ethnic backgrounds, religions, national origins, gender identities or expressions, sexual orientations, ages, marital statuses, and abilities. If you require accommodations or accessibility support during the interview process, please let us know in your application so we can make sure your experience is seamless.